No real-time reporting

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adele

Active Member
I'm running an iOS 14 dedicated CPI campaign on TikTok (MMP: Adjust), live since Sep 4 with ~$2k spent, but I'm seeing 0 real-time/SAN conversions and no "eligible for iOS real-time reporting" flag (at campaign creation), only a handful of SKAN installs. Adjust shows 6 installs. Any thoughts on what could be the issue? Thanks a lot in advance!
 
Hey! you must be missing some settings on the MMP side. I am running RT conversions with Adjust in one account with no issues! Have you set up probabilistic attribution on the app settings?
 
Thanks David! Probabilistic attribution is enabled on our side, and I can see SAN enabled on the dataset with events flowing (all recording today).

Despite $2k spent, I still can't uncheck SKAN attribution at campaign creation, and I never get the "eligible for iOS real-time reporting" message.

I'll contact Adjust too, since I don't see any special settings on the dashboard. Did unlocking real-time need anything beyond the MMP toggles for you or something TikTok had to enable account-side? Trying to figure out if I'm just not eligible yet or if something's misconfigured. Thanks again!
 
what windows are you using? There's nothing besides using the correct module on adjust + probabilistic attribution for click and view. Then you must generate some events on SKAN with a SKAN campaign and after that RT conversions get available
 
adele said:
I'm running an iOS 14 dedicated CPI campaign on TikTok (MMP: Adjust), live since Sep 4 with ~$2k spent, but I'm seeing 0 real-time/SAN conversions and no "eligible for iOS real-time reporting" flag (at campaign creation), only a handful of SKAN installs. Adjust shows 6 installs. Any thoughts on what could be the issue? Thanks a lot in advance!
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I'm not sure where this is in Adjust, but I know it is pain in the ass for a lot of people running TikTok when using AppsFlyer: Aggregated Advanced Privacy. Essentially, prevents probabilistic attribution from happening. Look for something similar in Adjust. Sorry that I can't provide better instructions as I don't deal with Adjust much. Screenshot 2026-09-22 at 17.53.20.png
 
there's not such an option in adjust - that's why TikTok's docs only requires Adjust has probabilistic attribution enabled in the app level, which is basically the same as that option since Adjust is sending IPs and other parameters to the networks
 
adele said:
I'm running an iOS 14 dedicated CPI campaign on TikTok (MMP: Adjust), live since Sep 4 with ~$2k spent, but I'm seeing 0 real-time/SAN conversions and no "eligible for iOS real-time reporting" flag (at campaign creation), only a handful of SKAN installs. Adjust shows 6 installs. Any thoughts on what could be the issue? Thanks a lot in advance!
Click to expand...
Maybe send some screenshots?👀
 
Thanks guys! Attaching some screenshots
 

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maybe you've referred to this setting on Adjust
 

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adele said:
maybe you've referred to this setting on Adjust
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Yes, this is the thing I meant. Interesting. Is your TikTok App switched to SKAN4 schema? I've seen cases where sitting at 3rd version creates problems. Adjust side looks good, I guess. Do you have schema configured there?
 

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besides that, you must have probabilistic attribution here (this is in the app settings of adjust).

If you have that as well, then what you're missing is volume on SKAN to enable real-time
1790229469640.png
 
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